Rules of Play:
Please have all children remove shoes prior to using equipment.
Children must be under 5 years old to use.
No face paint or messy items allowed on or near the equipment.
No food, drinks, gum or candy while on the equipment.
Keep balls in ball pit.
Adults must supervise children
HAVE FUN!
Age Range
Our play equipment is suited for crawlers through preschool years. Note: Per manufacturer guidelines, its recommended that children be 18 months+ for the ride-on animal hoppers. Adult supervision is always required.
Deposits and Reservations
Please click on the "Book Now" button when you are ready to book. We will respond to you shortly with availability. Once your date is confirmed available, a 25% security deposit is required to secure your event date. Deposit is due upon booking and is only refundable if cancelled 14 days prior to the event. Any cancellations within 14 days of the scheduled event will result in the loss of deposit. The final amount owed is due no later than 3 days before the start of your scheduled event. An invoice will be sent to you along with the rental agreement. Payments are accepted via credit or debit card.
Delivery
We offer free delivery within Hartford County for most packages. $1.75 per mile each way after 20 miles will be added if needed. Holidays are subject to an additional fee for any booking.
Mother Nature
All play space set ups are subject to appropriate weather conditions. If rain or high winds are forecasted during your event, please have an alternate indoor area prepared. Soft play equipment can become very slippery and hazardous to littles in poor weather conditions. If we need to reschedule due to these conditions, your deposit will be used for the next chosen date. High temperature will require shade. We do not offer canopies at this time. Please plan accordingly.
Set up and Breakdown
Please allow up to 2 hours before and after your event for set up and break down. (This will not be included in your rental time) Our team will do all of the heavy lifting. Play spaces will only be set up on solid, level ground. We will never accommodate areas with sand, gravel, tanbarks, extremely dirty or uneven surface. Please ensure there will be a space available to meet this requirement. Clean, flat, dry grass is ok.
Bounce houses require access to a dedicated outlet. Please keep that in mind when booking. We are not able to provide generators at this time.
Our final pickup time is 7pm. Later pickup times are available for an additional fee.
Space Requirements
Clients are responsible for making sure the rental will fit in the space prior to booking. We will do our best to accommodate a smaller space but there will be no refunds for equipment that will not fit.
Cleaning
Each and every component of our play spaces are sanitized after each party and wiped down prior to the next… even each ball pit ball.
Any damage or extraordinary cleaning due to misuse of the equipment will be subject to additional fees based on severity.